Welcome to EasyLives.in, operated by Easylives Smart Living Services (“Company,” “we,” “us,” or “our”). By accessing and using our website www.easylives.in and our doorstep car wash services in Gurgaon, you agree to be bound by these Terms & Conditions (“Terms”).
If you do not agree with any part of these Terms, please do not use our services.
1. Definitions
•“User,” “You,” “Your” refers to any individual or entity using our website or services.
•“Services” refers to doorstep car wash and related vehicle cleaning services provided by Easylives Smart Living Services
•“Website” refers to www.easylives.in and all related platforms.
2. Use of Services
•Our services are available only in designated areas in Gurgaon, Haryana.
•You must provide accurate and complete booking details, including your correct contact information, vehicle details, and service location.
•By booking a service, you authorize our team to access your vehicle for cleaning at the scheduled time and location.
•We reserve the right to refuse service to anyone at our discretion.
3. Booking & Payment
•Booking: All service requests must be made through our website, phone, or WhatsApp.
•Pricing: Prices for services are listed on our website and are subject to change without prior notice.
•Payment: We accept UPI, credit/debit cards, net banking, and cash on delivery (COD). Online payments are processed securely via third-party gateways.
•Taxes: All prices are inclusive of applicable GST and taxes.
4. Cancellations & Refunds
•Cancellations:
•You may cancel or reschedule your service at least 2 hours before the appointment.
•Cancellations made less than 2 hours before the scheduled time may not be eligible for a refund.
•Refunds:
•If our team fails to provide the service due to operational issues, a full refund will be issued.
•No refunds will be provided once the service has been rendered.
•Refunds (if applicable) will be processed within 5-7 business days.
5. Service Limitations
•We provide only exterior and interior cleaning and do not offer mechanical repairs or detailing services.
•Service quality may be affected due to weather conditions, vehicle condition, or unforeseen circumstances.
•We are not responsible for pre-existing damages to the vehicle.
6. Customer Responsibilities
•Ensure that the vehicle is accessible at the scheduled service time.
•Remove personal belongings from the car before the service. We are not liable for lost or damaged items.
•Report any service issues within 24 hours of completion for resolution.
7. Limitation of Liability
•Easylives Smart Living Services is not liable for any damages, losses, or claims arising from:
•Delays in service due to traffic, weather, or other factors.
•Any pre-existing damage to the vehicle.
•Customer negligence in vehicle handling post-service.
•Our maximum liability is limited to the amount paid for the service.
8. Intellectual Property
•All logos, trademarks, service names, and website content are owned by Easylives Smart Living Services
•You cannot reproduce, copy, or distribute our content without permission.
9. Privacy Policy
By using our services, you agree to our Privacy Policy regarding the collection, storage, and use of your personal data. You can read our full Privacy Policy here.
10. Third-Party Links & Services
•Our website may contain links to third-party services. We are not responsible for their content, policies, or security.
11. Termination of Services
We reserve the right to suspend or terminate your access to our services if:
•You violate these Terms & Conditions.
•You engage in fraudulent activities.
•You misuse our platform or behave inappropriately toward our staff.
12. Governing Law & Dispute Resolution
•These Terms & Conditions are governed by the laws of India.
•Any disputes shall be subject to the exclusive jurisdiction of the courts in Gurugram, Haryana.
•We encourage dispute resolution through customer support before legal action.
13. Updates to Terms & Conditions
We may update these Terms & Conditions from time to time. Changes will be posted on this page with an updated effective date. We encourage you to review them regularly.
14. Contact Information
For any questions or concerns, please contact us:
📧 Email: support@easylives.in
📞 Phone: 9654802545
📍 Address: H, 518 A, Pocket H, Sector 1, Palam Vihar, Gurugram, Haryana 122017
By using EasyLives.in, you acknowledge that you have read, understood, and agreed to these Terms & Conditions.Easylives Smart Living Services