At Easylives Smart Living Services, we provide doorstep car wash services in Gurgaon and do not ship any physical products. However, this Shipping & Delivery Policy outlines how we handle service bookings, scheduling, and on-time delivery of our services.

1. Service Availability

•Our doorstep car wash services are available only in Gurgaon, Haryana.

•Service availability is subject to location, weather conditions, and team availability.

•We reserve the right to accept or decline bookings based on feasibility.

2. Service Booking & Confirmation

•Customers can book a service through our website www.easylives.in, phone, or WhatsApp.

•After booking, you will receive a confirmation message via SMS, WhatsApp, or email with service details, including:

•Date & time of service

•Assigned technician details (if applicable)

•Contact information for support

3. Service Delivery Time

•We aim to provide on-time doorstep car wash services as per the selected time slot.

•Service delivery time depends on factors like:

•Traffic conditions

•Weather

•Customer availability

•If we anticipate a delay, our team will notify you in advance.

4. Customer Responsibilities

To ensure smooth service delivery, the customer must:

Be available at the service location at the scheduled time.

•Provide access to the vehicle for cleaning.

•Remove any valuable items from the car before the service.

•Ensure there is enough space for our staff to perform the service safely.

If the customer is unavailable at the scheduled time, the service may be delayed or canceled without a refund (refer to our Cancellation & Refund Policy).

5. Rescheduling & Delays

•Customers can reschedule a booking at least 2 hours before the scheduled time.

•If rescheduling is required due to bad weather, traffic, or operational issues, our team will notify you and offer an alternative time slot.

•In case of unavoidable delays, we will prioritize your service as soon as possible.

6. No Physical Shipping Policy

Since we do not sell or deliver physical products, shipping charges do not apply.

All our services are performed at the customer’s doorstep location.

7. Contact Information

For any queries regarding our Shipping & Delivery Policy, please contact us:

📧 Email: support@easylives.in

📞 Phone: 9654802545

📍 Address: H, 518 A, Pocket H, Sector 1, Palam Vihar, Gurugram, Haryana 122017

By using EasyLives.in, you acknowledge that you have read, understood, and agreed to this Shipping & Delivery Policy.

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