Effective Date: 1 Jan 2025
Easylives Smart Living Services (“we,” “our,” or “us”) operates www.easylives.in and provides doorstep car wash services in Gurgaon. We value your privacy and are committed to safeguarding your personal data.
This Privacy Policy explains how we collect, use, disclose, and protect your personal information in compliance with:
•The Information Technology Act, 2000 (IT Act) and associated rules in India
•The General Data Protection Regulation (GDPR) (for users outside India where applicable)
By using our website and services, you consent to the collection, use, and disclosure of your information as described below.
1. Information We Collect
We may collect the following types of personal data:
a) Personal Information (collected when you use our services)
•Name
•Contact details (phone number, email address)
•Service location address
•Vehicle details (make, model, registration number)
•Payment details (processed through secure payment gateways, not stored by us)
b) Non-Personal Information (collected automatically)
•IP address
•Browser type and version
•Pages visited on our website
•Date and time of visit
•Referral source (how you found our website)
c) Cookies & Tracking Technologies
We use cookies and similar tracking tools to enhance your experience, analyze website traffic, and provide relevant services. You can manage cookie preferences in your browser settings.
2. Legal Basis for Data Collection (For GDPR Compliance)
We process personal data based on the following legal grounds:
•Performance of a contract: To provide you with car wash services
•Consent: When you opt-in to receive promotional messages
•Legal compliance: To comply with applicable laws and regulations
•Legitimate interest: To improve services, prevent fraud, and ensure security
3. How We Use Your Information
We use your data for the following purposes:
•Providing doorstep car wash services
•Processing bookings and payments
•Sending booking confirmations, invoices, and service updates
•Customer support and complaint resolution
•Improving our website, services, and user experience
•Sending promotional offers and marketing messages (only with your consent)
•Ensuring security, fraud prevention, and compliance with legal requirements
We do not sell or rent your personal data to third parties.
4. Sharing of Information
We may share your data with:
•Service Providers & Employees: To fulfill your car wash request
•Payment Gateways: To securely process transactions
•Legal Authorities: If required by law, court orders, or for fraud prevention
All third-party service providers comply with data protection laws and maintain strict confidentiality.
5. Data Security Measures
We use industry-standard security measures, including encryption and secure servers, to protect your personal data. However, while we take all reasonable steps, no online system is entirely risk-free.
In case of a data breach, we will notify affected users and regulatory authorities as required by law.
6. Your Rights & Choices
Under Indian IT Act, 2000 and GDPR (if applicable), you have the right to:
•Access: Request a copy of your personal data
•Correction: Update incorrect or incomplete information
•Deletion: Request deletion of your personal data (subject to legal obligations)
•Opt-Out: Unsubscribe from marketing messages
•Data Portability: Request transfer of your data to another service provider
•Restrict Processing: Limit how we process your data
7. Data Retention Policy
We retain personal data only as long as necessary for:
•Fulfilling service obligations
•Legal compliance
•Dispute resolution
After this period, data is securely deleted or anonymized.
8. Third-Party Links & External Services
Our website may contain links to third-party websites. We are not responsible for their privacy policies or data handling practices. Please review their policies before sharing personal information.
9. International Data Transfers (For GDPR Compliance)
If you are accessing our services from outside India, your data may be transferred to and stored in India. We ensure that adequate safeguards are in place to protect your personal data in compliance with international standards.
10. Children’s Privacy
Our services are not intended for children under 18. We do not knowingly collect personal data from minors. If we discover such data, we will delete it immediately.
11. Updates to This Privacy Policy
We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy regularly.
12. Contact Us
For any questions regarding this Privacy Policy or to exercise your rights, please contact us:
📧 Email: support@easylives.in
📞 Phone: 9654802545
📍 Address: H, 518 A, Pocket H, Sector 1, Palam Vihar, Gurugram, Haryana 122017
If you are unsatisfied with our response, you may contact:
•Indian Data Protection Authority (for IT Act, 2000 compliance)
•GDPR Supervisory Authority (for EU users, if applicable)
By using EasyLives.in, you acknowledge that you have read, understood, and agreed to this Privacy Policy.
Would you like any additional legal disclaimers or compliance details added?supp